Of all the different businesses that can benefit from uninterruptible power supply, a dentist office has some of the clearest advantages. Although you might not suffer from outages on a regular basis, just one brief outage can have a lasting impact on your business.
If your electrical supply is interrupted, you’ll end up having to postpone treatments for some patients. In rare but serious instances, there could be an interruption when someone is in the middle of a major procedure or being overseen by an anesthesiologist.
Yes, these sorts of emergencies are rare. But even when an outage is not life-threatening, it can still have a long-term impact. Patients will worry if they see an outage. That could cause them to draw conclusions that will harm your business in the long run.
Let’s look at the possibilities:
1. Negative Reviews on Sites Like Yelp
Most dentists have many competitors in their local area. It is difficult for the average patient to tell which dentist is best for them, so they look at reviews. Unfortunately for businesses like yours, people are much more likely to share negative experiences than positive ones!
An outage may only be a slight inconvenience that has no real effect on a patient. Still, they are likely to spread the word. That could reduce foot traffic and send your customers to your rivals.
2. Problems With Dental Anxiety Patients
Millions of Americans from all walks of life suffer from some degree of dental anxiety. It can take weeks, months, or even years for people to make the difficult decision to go to the dentist. Sometimes, people wait until they have a severe problem to treat.
These patients already worry about dentistry in a big way. Imagine how they will feel if the power goes out while they’re in the chair? At the very least, you can assume they will never come back. That can cost you a life-long patient.
3. Complaints to Professional Associations
Dentists don’t generally need to carry malpractice insurance, and often choose not to do so, so they must be especially alert to complaints they receive. Patient complaints arising from a power outage can have a ripple effect that might endanger your professional standing.